What to Expect

We understand that a visit to your veterinarian can be stressful for some pets. These suggested tips will help make your visit with us as quick and as stress free as possible for both you and your pet. We can't wait to meet you!

  • Please arrive 10-15 minutes earlier than your appointment time to fill out any required paperwork. You can speed up the paperwork process by downloading and printing our registration form and Hospital Policies and bringing the completed forms with you to your appointment.
  • To help ensure the safety of your pet, other pets and our staff, please make sure that your pet is either on a leash or in a carrier.
  • If your pet has been seen by a veterinarian in another hospital, please give us the name of the hospital while making the appointment or during your first visit. This way, we may obtain the previous history for you, making the transition easier and more efficient. If you have history at home, please bring them to your appointment.
  • Please bring a list of any medications, including the prescribed dosages that your pet is currently taking.
  • If you have a new puppy or kitten, please bring a stool sample.
  • Do not hesitate to let us know if you will require any assistance with moving your pet from your car to our office.

  • Preventive Care Consultations

    Preventive Care Consultations are very important for your pet. This is when we make sure your pet is healthy, along with providing you with the necessary tools to keep your pet safe and avoid risks that may lead to common diseases. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will acquire a weight on your pet and welcome you both into one of our exam rooms. The veterinary technician will meet with you right away, getting a temperature, heart rate, and respiratory rate. They will also find out the primary reason you are at our hospital today. If you have more than one concern or any questions, please let the technician know so they can relay it to the doctor. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. Then the doctor and technician will come in to the exam room to meet you and your pet.

    The examination will be done in the exam room, unless your pets personality prefers to be in the treatment area. For any treatment or preventive recommendations, a treatment plan will be created specifically for you and your pets needs. This will itemize the recommended treatments and diagnostics, along with the associated costs, to help you make the best decisions for your pets healthcare. Many treatments can be performed in the exam room, such as vaccinations. For some treatments, such as laboratory tests and x-rays, we will take your pet to our treatment area where our highly trained staff can safely hold your pet during the procedures. Once all treatments and diagnostics are completed, you and your pet will visit the reception staff again for payment and to set up any further appointments you may need. Throughout this appointment, you will be educated by our technical staff as well as the doctor. Any literature that we recommend for you can either be printed or e-mailed. We encourage that you ask questions while you are here; What you learn here at our clinic can be practiced at home with your pet to limit the risks of disease or illness.

  • Sick Pet Visit

    When you are bringing your beloved pet to the hospital because he or she is sick, it can be concerning. Hopefully this will help you to understand what to expect. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will acquire a weight on your pet and welcome you both into one of our exam rooms. The veterinary technician will meet with you right away, getting a temperature, heart rate, and respiratory rate. They will also find out the primary reason you are at our hospital today. If you have more than one concern or any questions, please let the technician know so they can relay it to the doctor. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. Then the doctor and technician will come in to the exam room to address your concerns and examine your pet.

    The examination will be done in the exam room, unless your pets personality prefers to be in the treatment area. For any treatment recommendations, a treatment plan will be created specifically for you and your pets needs. This will itemize the recommended treatments and diagnostics, along with the associated costs, to help you make the best decisions for your pets healthcare. Many treatments can be performed in the exam room, such as vaccinations. For some treatments, such as laboratory tests and x-rays, we will take your pet to our treatment area where our highly trained staff can safely hold your pet during the procedures. Once all treatments and diagnostics are completed, you and your pet will visit the reception staff again for payment and to set up any further appointments you may need. The technician will go over any medications or discharge instructions so that you have a clear understanding of what is required from you at home. Do not hesitate to ask any questions during the visit.

  • Surgery Visit

    When you are bringing your pet to the hospital because he or she is having surgery, it can be concerning. Hopefully this will help you to understand what to expect. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will acquire a weight on your pet and welcome you both into one of our exam rooms. The veterinary technician will meet with you right away, getting a temperature, heart rate, and respiratory rate. For planned surgeries, the technician will have a treatment plan and anesthesia consent form to go over with you and for you to sign. You can view the anesthesia consent form here. (would have blurb about not needing to print it, unless some clinics are still using it. There would also be the description on what the additional services are and the benefit.) The treatment plan consists of any procedures and diagnostics associated with the surgery, along with the costs, to help you make the best decisions for your pets surgery and safety. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. The technician will relay your concerns to the doctor, and input it into the computer. Then the doctor and technician will come in to the exam room to perform a complete physical exam to assess your pet for surgery. At this point, we will bring your pet to the treatment area and you can leave the hospital.

    In some instances, the doctor may have recently seen you and your pet, and will allow for a "direct admit." During a direct admit a technician will have a treatment plan and anesthesia consent form to go over with you and for you to sign. Once completed, the technician will bring your pet to the treatment area to obtain the temperature, heart rate, and respiratory rate.

    When the surgery is completed, we will call you and schedule a discharge appointment. When you arrive for the discharge appointment, you will visit the reception staff for payment. Then our technician will go over the post surgical instructions with you. Once all of your questions have been answered, we will bring your pet to you to snuggle and go home with.

  • Emergency

    In the case where your pet needs emergency treatment, we will promptly take your pet to the treatment area. If this is your first visit, the reception staff will have you fill out our client registration form while we assess your pet. One important form to be completed will be our Critical Care Form. This gives the veterinarian authorization from the owner of the pet to perform services necessary to stabilize the patient. Often times, before a clear history has been presented in an emergency situation, the doctor will begin services such as oxygen, catheter placement, CPR, etc. As soon as we have information to relay to you on your pets status, we will let you know and present a treatment plan.

  • Euthanasia

    The end of one of our pets lives is always one of the most difficult times in your life. We understand this and hope we can help you to anticipate what will occur. Sometimes, you can schedule an appointment for euthanasia when you feel your pets quality of life has declined tremendously. Sometimes, that is not the case and you may not have anticipated being faced with the decision of euthanasia. We will help you decide whether or not you would like to be present during the euthanasia and which aftercare option is best for you and your family.

    Being present during a euthanasia means you are in the exam room, and can hold, touch, and talk to your pet during the euthanasia procedure. If you are not comfortable with this we can take your pet to our treatment area. There is no right or wrong choice. This decision is solely based on your comfort level. We treat your pet with same humanity and kindness either way.

    The second decision you will need to make is in regards to the aftercare of your pets body. We work closely with a highly reputable cremation service. You can choose to have your pet cremated individually or communally. A communal cremation means more than one pet is cremated at the same time and the ashes are spread across a field. An individual cremation means only your pet will be cremated and you will receive his or her cremains (ashes) in an urn.